We Don’t SPAM – So Why Did Someone Get Our Mailing After Unsubscribing?
Posted by Editing StaffAs you know, we send out occasional mailings to our registered authors, and even though we need to mail you when your article submission(s) are approved or declined, we do offer you the ability to not receive our infrequent mailings with news and announcements.
So, if you have unsubscribed from our news and announcements mailing list, why might you have still received our latest mailing?
This question was asked of us by an author today after we sent an announcement mailing this morning. He was understandably upset at having received email from our list mailing after he had unsubscribed from the list several months ago, and accused us of forcing SPAM upon him.
So, what happened?
Well, it turns out that at some point in the past few months this author tried to login to submit a new article and couldn’t remember his account details, and instead of having them sent to him through our web form, he just went ahead and created a new author’s account…and BINGO, as a newly registered author with an account that hadn’t unsubscribed from our mailings or requested not to receive them, he was added to our Author’s eMail List and received our latest announcement.
I Told You We Don’t Send SPAM
There was a similar case in the past where it turned out that a marketer had created multiple accounts to keep their niches/markets separate, and then unsubscribed from our mailings with some but not all of their multiple accounts, resulting in some of their addresses still being subscribed and receiving our news and announcements.
The bottom line is we do not force anybody to receive our mailings, and we respect your wishes on email contacts…when you make them clear to us.
If you have received our announcements after unsubscribing from our email list, please check your account(s) to ensure that there isn’t some simple error or oversight like I’ve described above that might explain it.
The member who emailed us this morning and accused us of forcing SPAM on him felt pretty bad about his angry email tone after realizing it was his own actions which caused him to receive our mailing again. He had no reason to feel bad, and we’re happy that we could clear the issue up for him so quickly; hopefully this blog posting will help others avoid the same problem.
But More Important
Why wouldn’t you want to receive our news and announcement mailings?
It’s not like we send them often and clog up your Inbox. We sent one this morning, and the last one went out way back in January…that’s not abusive nor intrusive at all, is it?
And we don’t send out a bunch of fluff or pointless dribble when we do send an announcement. We only contact you when there’s a very good reason to, with very big news to report or special offers of our service that we don’t announce publicly.
So, think about it before unsubscribing because you may just miss out on some great new features or opportunities with us here at Content Caboodle if you do.
If you have unsubscribed in the past but would like to receive our infrequent mailings once again, you can always re-subscribe here!
